Terms of Service
Last updated: March 1, 2026
1. Acceptance of Terms
By accessing or using the SurplusOS ("Platform"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Platform.
2. Not Legal Advice
The information provided on this Platform is for informational purposes only and does not constitute legal advice. No attorney-client relationship is formed by using this Platform. You should always consult a licensed attorney in your jurisdiction for legal guidance specific to your situation.
3. No Guarantee of Recovery
SurplusOS does not guarantee the recovery of any surplus funds. Results vary by case, county, and state. Past results are not indicative of future outcomes. We make no representations or warranties regarding the likelihood or amount of any recovery.
4. Contingency Fee Disclosure
Recovery agents using this Platform operate on a contingency fee basis. Fees are only collected upon successful recovery of funds. Fee percentages are disclosed in the signed recovery agreement prior to any filing. SurplusOS is not a party to the fee arrangement between agents and claimants.
5. AI-Generated Content
Documents, assessments, and recommendations generated by AI tools on this Platform are for reference only and must be reviewed by a qualified professional before use. AI-generated content may contain errors or omissions. SurplusOS is not liable for any reliance on AI-generated content without independent professional review.
6. Third-Party Services
This Platform integrates with third-party services including RabbitSign for e-signatures and AI services for document generation. SurplusOS is not responsible for the availability, accuracy, or security practices of third-party providers. Your use of third-party services is governed by their respective terms and policies.
7. Agent Responsibility & State Compliance
Agents using this Platform are independent contractors and are solely responsible for their conduct, compliance with all applicable state and local laws governing surplus fund recovery in their jurisdiction, and their relationships with clients. Surplus fund recovery regulations vary by state. SurplusOS is not liable for the actions of individual agents or for any failure to comply with applicable regulations.
8. Limitation of Liability
To the maximum extent permitted by law, SurplusOS and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, even if advised of the possibility of such damages.
9. Modifications
SurplusOS reserves the right to modify these Terms at any time. Continued use of the Platform after changes constitutes your acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the applicable state laws, without regard to conflict of law principles.
11. Refund Policy (Course Enrollment)
SurplusOS Agent Course enrollment includes a 30-day money-back guarantee. If you decide the program is not right for you, contact support at support@surplusos.com within 30 calendar days of your original purchase to request a refund. Refunds are processed through our payment processor (SamCart) and may take several business days to appear on your statement. This refund policy applies only to the one-time course enrollment fee and does not apply to any future optional software subscription.
12. Contact
For questions about these Terms, contact us at: legal@surplusos.com